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Privacy Policy
Privacy Policy
Effective Date: May 1st 2026
Florida Lighting LLC respects your privacy. This Privacy Policy explains how Florida Lighting LLC collects, uses, shares, stores, and protects information when you visit our website, contact us, request a quote, purchase products, schedule services, communicate with us, or otherwise interact with our company.
By using our website, submitting information to us, purchasing from us, or communicating with Florida Lighting LLC, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Florida Lighting LLC may collect personal information that you provide directly to us, including your name, email address, phone number, mailing address, service address, billing information, project details, product preferences, appointment information, payment-related information, and any messages, photos, documents, or other information you choose to send to us.
We may also collect information automatically when you use our website, including your IP address, browser type, device type, operating system, pages visited, referring website, time and date of visit, general location information, and other website usage information.
If you make a payment, your payment may be processed by a third-party payment processor. Florida Lighting LLC may receive limited payment-related information, such as transaction confirmation, invoice details, payment status, and partial payment card information. We do not intentionally store full credit card numbers unless handled through a secure payment system.
2. How We Use Information
Florida Lighting LLC may use personal information for business purposes, including to:
Provide products, services, quotes, estimates, consultations, appointments, and customer support; respond to inquiries and service requests; process purchases, invoices, payments, refunds, and transactions; schedule, confirm, or update appointments; communicate about orders, projects, services, warranties, or customer accounts; improve our website, products, services, and customer experience; send promotional messages, special offers, updates, or marketing communications where permitted; analyze website traffic and business performance; protect against fraud, unauthorized activity, security incidents, and misuse; comply with legal, insurance, accounting, tax, and regulatory obligations; maintain business records; enforce agreements; and protect the rights, safety, and property of Florida Lighting LLC, our customers, employees, contractors, vendors, and others.
3. How We Share Information
Florida Lighting LLC does not sell personal information for money. We may share personal information with trusted third parties when reasonably necessary for our business operations, services, marketing, legal compliance, or customer support.
We may share information with service providers, vendors, payment processors, website hosting providers, customer management systems, email and communication platforms, scheduling tools, marketing providers, analytics providers, contractors, installers, technicians, delivery companies, shipping providers, accountants, attorneys, insurers, financial institutions, government agencies, courts, law enforcement, or other parties when required or permitted by law.
We may also share information in connection with a merger, acquisition, financing, reorganization, sale of assets, business transfer, or similar transaction involving Florida Lighting LLC.
4. Cookies and Website Tracking
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand visitor activity, measure website performance, improve user experience, and support marketing or advertising.
These technologies may collect information such as your IP address, browser type, device type, pages visited, time spent on the website, and interactions with website content.
You may be able to control cookies through your browser settings. If you disable cookies, some parts of our website may not function properly.
5. Marketing Communications
Florida Lighting LLC may use your contact information to send you promotional emails, newsletters, service updates, product information, special offers, or other marketing communications.
You may opt out of marketing emails by using the unsubscribe link included in the email or by contacting us directly. Even if you opt out of marketing messages, we may still send non-marketing communications, including appointment confirmations, service updates, order updates, payment notices, warranty information, legal notices, and responses to your inquiries.
6. Text Messages and Phone Calls
If you provide your phone number to Florida Lighting LLC, you agree that we may contact you by phone call or text message regarding your inquiry, quote, estimate, appointment, order, service, transaction, or account.
Where permitted by law, and with any required consent, we may also send promotional text messages. Message and data rates may apply. Message frequency may vary.
You may opt out of text messages by replying STOP. You may request help by replying HELP or contacting Florida Lighting LLC directly.
Florida Lighting LLC does not share mobile opt-in consent or text message consent information with third parties for their own independent marketing purposes.
7. How We Protect Information
Florida Lighting LLC uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.
However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security of any information transmitted to or stored by us.
You are responsible for using secure networks, devices, and passwords when communicating with us or accessing online services.
8. How Long We Keep Information
Florida Lighting LLC retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide products and services, complete transactions, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.
When information is no longer needed, we may delete, de-identify, archive, or securely dispose of it in accordance with our business practices and applicable law.
9. Your Privacy Choices
Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These rights may include the ability to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, request a copy of certain information, opt out of marketing communications, opt out of certain data sharing or targeted advertising where applicable, and not be discriminated against for exercising privacy rights.
To make a privacy request, you may contact Florida Lighting LLC through the contact information listed on our website.
We may need to verify your identity before processing certain privacy requests. We may deny or limit a request where permitted by law, including when information is needed to complete a transaction, provide services, comply with legal obligations, prevent fraud, maintain business records, or protect legal rights.
10. Children’s Privacy
Florida Lighting LLC’s website and services are intended for general audiences and are not directed to children under 13.
We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent. If you believe a child under 13 has provided personal information to Florida Lighting LLC, please contact us, and we will take reasonable steps to delete the information where required by law.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, tools, plug-ins, social media platforms, payment processors, maps, review platforms, or other services that Florida Lighting LLC does not own or control.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. You should review the privacy policies of any third-party websites or services you use.
12. Legal Compliance and Protection
Florida Lighting LLC may use or disclose personal information when we believe it is necessary or appropriate to comply with applicable laws, regulations, subpoenas, court orders, legal processes, or government requests.
We may also use or disclose information to enforce our agreements, protect our rights, investigate fraud or security issues, prevent unlawful activity, protect the safety of customers, employees, contractors, vendors, or others, and defend against legal claims.
13. Business Transfers
If Florida Lighting LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, transfer of business operations, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction.
The receiving party may continue to use personal information consistent with this Privacy Policy unless otherwise disclosed.
14. Updates to This Privacy Policy
Florida Lighting LLC may update this Privacy Policy from time to time. When we update it, we will revise the effective date above.
Changes are effective when posted unless otherwise stated. Your continued use of our website, products, services, or communications after an updated Privacy Policy is posted means you accept the updated Privacy Policy.
15. Contact Us
For questions about this Privacy Policy, our privacy practices, or to submit a privacy request, please contact Florida Lighting LLC through the contact information listed on our website.